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Checklist types for Fashion Retail
07.12.2018

We talk about self-testing tools in Modis, the federal chain of clothing and footwear stores. The table was prepared with participation of Irina Ivanova, ex-head of retail business technologies management. She introduced the practice of using electronic checklists MD Audit in the work of corporate services.


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Content

Checked

Frequency

Duration

Checklists for retail

Detailed

Detailed requirements for business processes and company standards

Store directors, regional retail managers

Calendar scheduled evaluation. Once a month, each reporting store

~ 3.5–4 h

Light sheet

Extracts from a detailed checklist. Attention is focused on the most focal points.

Regional retail managers

Unscheduled evaluation. Carried out in free time between visits to planned facilities.

~1 h.

Happy customer

Assessment of the facility by a company employee with view of the buyer. Assessed attractiveness of the retail facility: visual image, atmosphere, service, sufficiency and accessibility of information about promotions

Any central office employee, regional retail managers.

No time limit, anytime any day.

~20 min.

Checklist for the merchandising group

Merchandiser checklist

Verification of compliance with merchandising standards

Regional merchandisers

Once a month, each reporting store

2.5–3 h.

Checklist of the inventory accounting group

Inventory accounting checklist

Verification of compliance with product distribution standards

Inventory accounting group

Once a quarter, each facility

4–5 h.

Security checklist

Security checklist

Evaluation of compliance with store security standards

Security specialist

Once a quarter, each store

~2–2.5 h.

Operation service checklist

Operation checklist

Evaluation of the store after construction for technical requirements of the object of delivery.

Operating service specialist

Upon delivery of the object by the contractor

~1 h.

Checklist for private security staff control

Private security company checklist

Checklist for performance quality of the job duties by private security company employees.  

Store manager

Daily

~20 min.

 

Irina Ivanova chose MD Audit for several reasons:

  • cloud platform allows you to create troubleshooting tasks as the protocol becomes full;

  • finished reports are automatically uploaded to the database, and those who have access to the data can immediately begin to analyze the results of internal audit on the required parameters;

  • IT solution provides a closed management cycle: check — recording the violation — task to eliminate the violation (assigned to a specific performer) — report on elimination of the violation. If the person in charge does not respond to the comment, the task is automatically redirected to the supervisor;

  • the system allows to generate reports on the selected filters and track changes in dynamics;

  • the product cost does not depend on the number of checklists. The company paid a fixed subscription fee.

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