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How to improve the accuracy of geolocation iOS

Sometimes you may notice that your location on Google Maps is inaccurate or not determined at all (the blue dot is not shown). This article discusses how to troubleshoot such problems.

Note. More accurate location will help improve search results.

How to find out where you are

  1. Open the Google Maps application on your iPhone or iPad. Google Карты 
  2. In the place where you are, a blue dot will appear. If not, click on the target icon in the lower right corner of the screen. Местоположение 

How Maps determine where you are?

Location is determined by the following data:

  • GPS Signal from the satellite (accuracy - up to several meters).
  • Wi-Fi. The closest source of wireless network.

  • Cell Tower. The place to connect to the cellular network (accuracy - up to several kilometers).

How to enable geolocation

Do the following:

  1. Open the Settings app on your iPhone or iPad.

  2. Click Privacy next to Geolocation Services.

  3. Ensure that the Geolocation Services feature is enabled.

  4. Scroll down and click Google Maps.

  5. Select When using the program or Always.

How else can you improve the accuracy of geolocation

If your location is still incorrect, follow the steps below.

  1. Turn on Wi-Fi

  2. Open the Settings app on your iPhone or iPad.

  3. Choose wifi.

  4. Set the switch to ON.

Reboot your smartphone or tablet. 
To do this, turn off and then turn on the device.
  • Off. Press and hold the power button, and then select Next Turn off the power.
  • Turning on. Press and hold the power button until the device turns on.

What does the blue dot mean

Your current location is indicated by a blue dot on the map. If Google Maps cannot determine exactly where you are currently, a blue circle will appear around the blue dot. The smaller the circle, the more accurate your coordinates.

Notes

  • If there is no blue dot or you see a gray dot, then Google Maps will not know where you are. The gray point marks the last saved location.

  • If there are obstacles between you and the cell tower, for example tall buildings, the location may not be precisely determined.

How to improve the accuracy of Android geolocation

Sometimes you may notice that your location in the application is not determined accurately or is not determined at all (the blue dot is not shown). This article discusses how to troubleshoot such problems.

Note. More accurate location will help improve search results.

How to find out where you are

  1. Open the Google Maps application on your Android device. Google Карты 
  2. In the place where you are, a blue dot will appear. If not, tap the target icon Location at the bottom of the screen. Местоположение 

How Maps determine where you are?

Location is determined by the following data:

  • GPS Signal from the satellite (accuracy - up to 20 meters). Note. If you are in the building or in the subway, the data may not be specified accurately.

  • Wi-Fi. The closest source of wireless network.

  • Cell Tower. The place to connect to the cellular network (accuracy - up to several kilometers).

How to increase the accuracy of geolocation

Do the following:

  1. Open the Settings app on your Android device. Настройки 
  2. Select Location.
  3. Set the switch to ON.
  4. Select Mode Next For all sources.

How else can you improve the accuracy of geolocation

If your location is still incorrect, follow the steps below.

Turn on Wi-Fi

  1. Open the Settings app on your Android device. Настройки 
  2. Choose Wi-Fi.
  3. Set the switch to ON.

Reboot your smartphone or tablet
To do this, turn off and then turn on the device.
  • Off Press and hold the power button further Turn off the power.
  • Turning on. Press and hold the power button until the device turns on.

Calibrate compass

If the beam from the blue point on the map is too wide or indicates the wrong direction, you need to calibrate the compass.

  1. Open the Google Maps Google Maps application on your Android device.Google Карты 

  2. Several times draw a figure eight in the air until the compass is calibrated.

  3. After calibration, the beam will become narrow and point in the right direction.

Compass calibration

What does the blue dot mean

Your current location is indicated by a blue dot on the map. If Google Maps cannot determine exactly where you are currently, a blue circle will appear around the blue dot. The smaller the circle, the more accurate your coordinates.

Notes

  • If there is no blue dot or you see a gray dot, then Google Maps will not know where you are. The gray point marks the last saved location.

  • If there are obstacles between you and the cell tower, for example tall buildings, the location may not be precisely determined.

Only two tabs are displayed on the device

If the above problem occurs, you need to log in as Administrator in the MD Audit and assign the user the role of Inspector.

How to download applications on Android and iPhone

To download the MD Audit application, you need to open the download page:

For Android - https://play.google.com/store/apps/details?id=en.mobiledimension.wrs.md&hl=en

For iOS - https://itunes.apple.com/ru/app/md-audit/id1109448122?mt=8


Allow the application to install when prompted,

Open Settings-> Basic-> Device Management-> Mobile Dimension LLC [or any other application provider] -> Trust,

If you need to check the supplier, then click on the word "check"

Launch the application from the main screen.



In the application task, audit, etc. created with incorrect date

If the above problem occurs, you should:

  1. Check on the device whether the date, time, time zone for the given region are correct.

  2. If the date, time, time zone for this region are correct - you need to check the version of MD Audit on the device. Update it if not relevant (described in the "General" section - "How to download an application on Android and iPhone"

The data in the application is not updated (tasks, checks, etc.), although in the MD Audit web form they are
If the above problem occurs, you should

  1. Check whether the device works on the Internet (it is necessary to synchronize data in MD Audit). To do this, go to several sites and click on the links.
  2. If the sites are loading, then the Internet may be working, but it is not stable and the MD Audit synchronization cannot pass correctly. In this case, you need to synchronize via Wi-Fi (after turning off the mobile Internet).
  3. If all of the above is done and the problem persists, you need to check the version of MD Audit. Update it, if not relevant (described in the article How to download an application on Android and iPhone).

Android - MD Audit logging

To remove MD audit logs on Android is necessary (items may differ on different devices, the main thing is to find the Download folder - and in it the wrs folder):

1. On the device, open the file manager (My files)

2. Select All Files

3. If an additional USB flash drive is installed on the device, a similar one will be released (if there is no USB flash drive, it will immediately go to Device Storage). Choose Device Storage

 4. Find the Download folder, and WRS in it

5. It will contain files of type.

 

6. Select some of the newest files by date (or all the files in the folder) - attach them to the ticket on the problem with MD Audit.

Data cleaning or MD Audit cache on Android

The data cleaning procedure or the MD audit cache on Android is performed when there is a suspicion that the application is not working correctly.

Clearing the cache deletes the most frequently used data, temporary files, etc. 

Data cleansing leads to a complete erasure of information in the MD Audit - i.e. recovery at the time of its installation.

Initially it is recommended to clear the cache. If this does not help, then clear the data, because the cache in this case is also clear.

To clean the need (on different models may vary):

1. Choose Menu

2. Select Settings.

3. Select Application Manager

4. Find MD Audit and click on it.

5. First select Clear cache, if it did not help - Clear data.

User rights management

User access rights are configured through:

  • Choosing a business direction
  • Level selection
  • Specify additional. parameters (checkboxes)

When selecting the Division, Region, or Store levels, the user must assign divisions / regions / stores with which he will be associated.

When selecting the "Company" level, the user will have access to information throughout the network.

Hierarchy of rights:

  1. Store level - stores are assigned. He has the right to check the store associated with it.
  2. Level "Region" - automatically activates the check-box "Checking", regions are assigned, it has the right to check and set tasks for all active stores in its associated regions. He is the director of the region (one or several).
  3. “Division” level - automatically activates the “Checking” check box, divisions are assigned, it has the right to check and assign tasks to all active stores of divisions attached to it OR assign tasks to all regional directors of its BN that belong to its division.
  4. The level of "Company" - he has the right to set tasks for all active stores and check them (if he has an active check box "Checker"); assign tasks to all directors of the regions of his BN; assign tasks to all directors of his BN divisions; set tasks for all the director of his BN stores.

Rights affects:

1. Establishing tasks.

The user can start tasks only for users who have a lower level in the hierarchy (the Regional Director can start tasks only for directors of shops, etc.). Store manager cannot start tasks

2. Reports.

Depending on the rights granted, the user will have access to a different set of reports.

Reports can be further customized in

"Administration - Users - Reports"

Advanced options (checkboxes).

The parameter "Can schedule employee checks" is responsible for the presence / absence of the field "Select user" in the checks calendar. In this window, the user can assign checks to those who have the same chosen business direction, as well as being equal in level or lower by one level (for example, the Division can assign to the division and region, but cannot to the store).

The "Checker" parameter is responsible for the possibility of assigning a user to the checkers in the store, as well as the ability to schedule checks (presence / absence of the "Calendar of checks" tab). Levels "Division" and "Region" by default "checking".

Putting down the Store Director will automatically fill the Store level and the Store Directors business line, as well as the Checker option.

User checks for today have become expired

If checks for users have become expired today - the probable reason for blocking checks is a change to 0 by checking Checklist - Days ago when checks can be sent.

You must set a value other than 0.

Cancel notification of a user verification

To cancel a notification of the check, the user must check:

  1. Go to Checklist Designer - Templates

  2. Select the necessary checklist

  3. Go to the tab Send Notifications

  4. Put a marker on Only comments and remove from PDF and Excel


In the situation in the figure above, no letters of inspection will be sent to the division director.

Assignment of checklist to the store manager

To assign checklists for DM on a specific or every day you need:

1. Find out the check-list number. Open the Checklist Designer - Templates, select the desired checklist and click edit. The contents of the checklist. The last digits in the search bar will be the number of the checklist (in this case, 622).

2. Go to Settings - Parameters - Checklists for DM and enter comma-separated numbers in the desired line.

In this case, all store managers were assigned every day to perform checklists with numbers 622,623,624.

Question: Can a certain list of store manager assign other checklists for the day?

Answer: No, it is impossible. Planning is carried out immediately on all the store managers.

It is not possible to pass backdated checks.

For the possibility of passing backdating checks, the Checklist option is the Number of days for how long you can start the check.

It is necessary to set the desired value.

Check-lists created a few days ago are not deleted.

For the ability to delete checklists by the author created n-days ago, the option Delete Checklists is the number of days ago when it can be deleted (options for deleting checklists are listed in Removing Checklists).


Необходимо выставить нужное количество дней.

Geolocation settings (coordinate check)

Geolocation is configured on the Business Direction, further spreading the rules to users included in it.

To configure, you must log in as Administrator, go to Administration - Business Directions. Select the desired business direction and on the geolocation tab, configure the required parameters.

Shop is not displayed in the calendar checks

Shop is not displayed in the calendar checks

Причина - данной учетной записи пользователя не привязан магазин.

Необходимо зайти под Администратором в Администрирование - Пользователи. Найти нужного пользователя и добавить ему в Выбранные магазины магазин. 



The checklist template is not displayed in the checklist.

The checklist template is not displayed in the Select verification template checklist field:

The reason is that there is no business direction in which the user data is added to the distribution of the business directions of the checklist template. It is necessary to add under the system administrator.



How to resubmit a notification

There are several options for sending notifications according to the rules of the checklist template notification settings:

1. Go to the list of checks - select the check - click to view. In the check itself, click Submit. Notification will be sent.

2. Under the system administrator, go to Reports - Checks. Select the required checks and click Submit.



Setting the sending of notifications on checklists

To set up sending notifications on checklists, you need to log in as Administrator. Open Design Check Lists - Templates - Required Check List - Sending Notifications.

We select the necessary options presented in the screenshot above.

Since the usernames are specified in the mailing list, then when their email address (email) is changed, the newsletter will automatically arrive at the new address.

Do not come tasks - not both in the Web, and in the application
If the above problem occurs, you have to:
1. Go to the MD Audit as an administrator.

2. Check if the user is a store director and a store is attached to it.

3. If the store is not displayed in the list of available - you need to check whether it is active. To do this, in the stores tab, remove the checkbox of the Only Only Active filter and find the desired store. We put him active.
4. We bind the store to the user. From this point on, new tasks will arrive (old ones need to be re-created).
What does color check mean?

  1. White color check - scheduled.
  2. Green - Verification Complete
  3. Red color - check is expired. For expiration meets the system parameter Days ago, when you can send a check. After a specified number of days, the check becomes overdue. The check can be restored by the System Administrator through the Calendar Report - the check will be available within 24 hours.
Assigning a checklist several times a day to one store

It is necessary to log in as Administrator in Settings - Options - System settings - Checklists. Enable the option Enable the ability to create multiple checks for one store on one template per day.

How to download MD Audit

To download the MD Audit application, you need to open the download page:


  • Allow the application to install when prompted,

  • Open Settings-> Basic-> Device Management-> Mobile Dimension LLC [or any other application provider] -> Trust,

  • If you need to check the supplier, then click on the word "check"

  • Launch the application from the main screen.

  • Login and password to access the system you need to get in your organization.

How to get demo system
To get test access to the MD Audit system, you need to fill out the form, which is right here: https://mdaudit.ru/register/
After that, you will receive an email with a confirmation of registration and a link to the system. Access is granted for a period of not more than 30 days and only for legal entities.
After the test period, access to the system will be blocked.
I am a mystery shopper and I want to work in your system
If you are a secret buyer and your employer does not give you access to the system, write us, please, using the feedback form at the bottom of the page.
I am a mystery shopper and am looking for a job
We do not provide work to secret buyers and do not conduct interviews for these vacancies. All questions on employment should be directed to the relevant organizations.
The page freezes and slows down when clicking on the MD Audit link.

To work with MD Audit, you must use Google Crome browser (you can download it at https://www.google.com/chrome/). In other browsers, the correct operation of the MD Audit is not guaranteed - there may be a hang (as for example in Internet Explorer). System requirements are described under the link https://mdaudit.ru/product/tech/

How to register in the application
You can get your ID and password to log in to the MD Audit system in your organization. Registration is possible only for legal entities.
Store cannot do checks on itself (there is no check calendar item)


The reason is that the director of the store has not checked Auditor. You must log in as Administrator in Administration - Users. Select the required user and put the checker sign on it, save the changes.

We go under the User - the item Calendar check appeared.

 

iOS - removal of MD Audit logs

To send logs you need to click on the gear icon in the upper right corner

Select the item "log management"

Send logs

Enter the mail support@mdaudit.ru to send and click "Send"

iOS - sending logs

To send logs to your device from IOS, you have to:

1. Click on the gear icon in the upper right corner.

2. Select the item "log management"

3. Send logs

4. Enter the mail support@mdaudit.ru to send and click "Send"



I registered and nothing happened
After registration in the system, you will receive an email with your login link. If this does not happen, check the spam or trash folder. If this does not help, write us a request using the feedback form at the bottom of this page and report the problem.
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